Heidi is a secure, AI-powered medical scribe. It listens to clinical conversations in real-time and generates a structured summary of the discussion. The notes from the session are subsequently checked by your clinician for accuracy before being stored in your clinical file.

 

• Full Attention: your clinician can remain focused on you and the content of your discussion rather than on recording detailed notes.
• Improved Accuracy: it captures specific details, ensuring your medical record is a highly accurate reflection of the session.

 

Yes. Privacy is the foundation of this technology:

• No Permanent Recordings: Once the clinical note is generated and verified by your clinician, the audio recording is permanently deleted.
• Australian Standards: Heidi is compliant with Australian privacy laws (Privacy Act 1988) and meets global healthcare security standards (including HIPAA and GDPR).
• Encryption: All data is encrypted both while it is being processed and while it is stored.
• No Data Selling: Your information is never sold to third parties or used for advertising.

 

Your consent to use of an AI scribe is voluntary and can be retracted at any time. Your clinician can proceed with manual note-taking at any time, and your decision will not affect the quality of care you receive.